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Free WiFi service (english)

Aggiornato al: 27/04/2017


The municipality offers free WiFi connection on many areas. Some of the WiFi networks are made available by the Municipality itself (Vicenza Wifi), others in cooperation with Confcommercio and Telemar (WiFi Plaza) and Confindustria Vicenza (Giardino Salvi). Free WiFi networks are shown on specific signs affixed on squares, parks, libraries and shops windows of the areas concerned.

Map of free WiFi areas in Vicenza (city centre and districts)

(link: http://www.comune.vicenza.it/uffici/dipgenpers/sistinf/coperturewifi.php)

 

How to do

Free- WiFiVicenza by Telemar connection

Using a wireless connection enabled device, please find the “Free-WiFiVicenza by Telemar” network. Then, opening any browser, a screen on the home page aimed at carrying out the first registration and the login, automatically appears.

To carry out the first registration, only mobile phone number (no anonymous number) and password are needed. Confirming the data and giving consent to the processing of personal information, please call the toll free number: 800913652. The call is aimed at verifying the number declared and ends automatically after the first ring. If the number is correct, the login is successful. The procedure of the first registration has to be carried out just once, later the credentials will always be valid.

Otherwise, if already in possession of the authentication credentials, it is possible to login through the link. The password is valid in all the areas covered by Free-WiFi Plaza and Free-WiFiVicenza networks, with an unlimited duration. If not used for 6 months, it becomes unavailable until a new password is set. Moreover, Telemar Spa has created a new app for smartphones and tablets able to automate the access procedure to the Free-WiFiVicenza hotspots pointing out their localization.

Users who own a smartphone with Android operating system can access the Google Play site (link: https://play.google.com/store/apps/details?id=com.wifivicenza&hl=it) downloading the app free of charge.

Users who own Apple devices (iPhone or iPad) can access the iTunes site (link: https://itunes.apple.com/it/app/vicenza-wifi/id1210685988?mt=8) downloading the app free of charge.

For further assistance, please contact the helpdesk service at: 04441420000 (every day from 8.30 to 12.30 and from 2pm to 6pm).

Free-WiFiPlaza by Telemar connection

Using a wireless connection enabled device, please find the “Free-WiFiVicenza by Telemar” network. Then, opening any browser, a screen on the home page aimed at carrying out the first registration and the login, automatically appears.

To carry out the first registration, only mobile phone number (no anonymous number) and password are needed. Confirming the data and giving consent to the processing of personal information, please call the toll free number: 800913652. The call is aimed at verifying the number declared and ends automatically after the first ring. If the number is correct, the login is successful. The procedure of the first registration has to be carried out just once, later the credentials will always be valid.

Otherwise, if already in possession of the authentication credentials, it is possible to login through the link. The password is valid in all the areas covered by Free-WiFiPlaza and Free-WiFiVicenza networks, with an unlimited duration. If not used for 6 months, it becomes unavailable until a new password is set. Moreover, Telemar Spa has created a new app for smartphones and tablets able to automate the access procedure to the Free-WiFiPlaza hotspots pointing out their localization.

Users who own a smartphone with Android operating system can access the Google Play site (link: https://play.google.com/store/apps/details?id=it.telemar.wifiplaza) downloading the app free of charge.

Users who own Apple devices (iPhone or iPad) can access the iTunes site (link: http://itunes.apple.com/it/app/wifiplaza/id494310826?mt=8) downloading the app free of charge.

For further assistance, please contact the helpdesk service at: 0444291302 (every day from 8.30 to 12.30 and from 2pm to 6pm).

To recover the password, please send a message to 3663327682 texting “wifi plaza”.

WiFiConfindustriaVicenza and WiFi E4A connections

Users should switch-on their devices within WiFi areas and select one of the available networks.

Once connected and opened the browser, a welcome video will appear, listing the instructions on how to request the access credentials.

The system will send the user-id and password by text message, which will enable the user to navigate straight away.

Once the allocated airtime is exhausted or the password has expired (one-month validity), the user will be able to register again thus obtaining a new package.

Only one registration per day is allowed and users will benefit from two hours of internet access spread over one or more days.

For technical assistance to WiFi ConfindustriaVicenza, please call the number: 0444587587 (every day from 8 to 8pm).

For technical assistance to WiFi E4A, please call the number: 3471893182 (h24 only by text message) or email: wifi@e4a.it.

Free Interplanet WiFi Star connection

Using a wireless connection enabled-device, please find the “Free Interplanet WiFi Star” network, available in the water park in via Forlanini. Once connected, the screen to register or to login will appear on the home page automatically.

For technical assistance: 0444699399, email: info@interplanet.it

 

 

Link to the pages of the municipal information system sector
(link: http://www.comune.vicenza.it/uffici/dipgenpers/sistinf/)

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Realizzazione tecnica e management a cura della Direzione Sistemi Informatici Telematici S.I.T. e Statistica del Comune di Vicenza,
Comune di Vicenza - Corso A. Palladio 98 - tel. 0444 221111 - Infrastruttura Internet a cura di Forma Srl: siti web, internet a Vicenza